Please also note that the shipping rates for many items we sell are weight-based. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We can ship to virtually any address in the world. Please Contact Us with your order number and details about the product you would like to return if you have further questions. Keep a mailing receipt with a tracking number for your record. Please complete the form on the packing slip, choose an option you like, either refund or return in exchange, include it in your returned package.
This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. For orders with international shipping address other than United States, shipping fee for exchange will be collected before ship. We are sorry but we do not provide a prepaid label for return and shipping fee (if any) originally collected with your order is not refundable, however you only pay for the return postage and we will take care of shipping exchange if you request exchange within domestic United State. Upon receiving and reviewing your ordered belts, it is recommended to simply wrap around your waist to make sure the size would fit and quality meets your expectation before trying it on. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
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Return is accepted within 30 days of delivery for a full refund of the item cost if the item has never been used, worn in its original and resalable condition.
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